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Privacy Policy

Effective Date: July 1, 2026

Momo Crave ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit our forms, or interact with our promotional offers hosted at offers.momocrave.com (the "Site").

By using the Site or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you voluntarily provide it through our forms:

• Contact information: first name, last name, email address, and phone number.
• Communication preferences: your consent selections for receiving text messages and email communications.
• Technical information: browser type, device type, IP address, and pages visited, collected automatically through standard analytics tools and cookies.

2. How We Use Your Information

We use the information we collect to:

• Deliver the coupon codes, offers, or promotions you request.
• Send transactional messages, such as order notifications and alerts, where you have consented to receive them.
• Send marketing and promotional communications, such as special offers, discounts, and new product updates, where you have separately consented to receive them.
• Respond to your questions and provide customer support.
• Improve our Site, offers, and services.
• Comply with legal and regulatory obligations.

3. SMS/Text Messaging & Mobile Information

Information sharing with subcontractors in support services, such as customer service, is permitted only as necessary to provide those services. All other categories of information sharing described in this Privacy Policy exclude mobile opt-in data and text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

If you have consented to receive text messages from us, message frequency varies and message and data rates may apply. You may opt out at any time by replying STOP to any message, or reply HELP for assistance. Consent to receive marketing text messages is not a condition of any purchase.

4. How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers: with vendors who perform services on our behalf, such as our customer relationship management platform, email delivery, and analytics providers, and only to the extent necessary to perform those services.
• Legal requirements: when required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of business assets, subject to this Privacy Policy.

5. Cookies & Analytics

Our Site may use cookies and similar technologies to operate the Site, remember your preferences, and measure how visitors use our pages. You can control cookies through your browser settings; disabling cookies may affect how the Site functions.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time using the contact details below.

8. Your Rights & Choices

• Text messages: reply STOP to opt out at any time, or HELP for assistance.
• Email: use the unsubscribe link included in our marketing emails.
• Access, correction, or deletion: contact us using the information below to request access to, correction of, or deletion of your personal information. We will respond in accordance with applicable law.

9. Children's Privacy

Our Site and offers are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: